Frequently Asked Questions

Find answers to common questions about our handcrafted leather goods

Where are your bags manufactured?

Every Cambridge Satchel is handcrafted by our skilled artisans in our workshop in central England, ensuring the highest quality of British craftsmanship.

What type of leather do you use?

We use premium quality, ethically sourced bovine leather that is selected for its durability and ability to age beautifully over time.

Can I personalize my satchel?

Yes, we offer an in-house embossing service where you can add initials or symbols in various foil finishes to make your bag unique.

How should I care for my leather bag?

We recommend using a leather protector spray and avoiding prolonged exposure to direct sunlight or heavy rain. Use a dry, soft cloth to buff away light marks.

Do you offer a repair service?

We pride ourselves on the longevity of our products. We offer a comprehensive repair service for hardware and stitching to ensure your bag lasts a lifetime.

Are your bags water-resistant?

While leather is naturally water-resistant to light splashes, it is not waterproof. We recommend wiping it dry immediately if it gets wet.